At Techies Gateway, we aim to ensure complete client satisfaction with our digital products and services. However, due to the nature of software development, digital marketing, and design services, we have a specific refund policy.
If a project is cancelled by the client after work has commenced, any deposits or payments made up to that point will be non-refundable. This is to cover the time, resources, and labor already invested in the project.
For ongoing services such as SEO, Social Media Handling, and maintenance packages, clients can cancel at any time with a 30-day notice. We do not provide refunds or credits for partial months of service.
Refunds may be granted on a case-by-case basis if Techies Gateway fails to deliver the project as per the explicitly agreed-upon scope and requirements in the contract.
If you believe you are entitled to a refund, please contact your project manager or our support team via techiesgateway@gmail.com with your project details and the reason for the request.
